Privacy Policy

1. Introduction

ClinkPics ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

ClinkPics is an online photo printing and mail delivery service operated as a sole proprietorship based in California. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Full name and email address
• Billing address and payment information
• Inmate name, inmate ID number, and facility information
• Photos you upload for printing
• Account credentials (username and password)

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on the site
• Device type and operating system
• Referring URLs

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your photo print orders
• Communicate order status and updates
• Process payments securely through our payment processor
• Maintain and improve our Service
• Comply with legal obligations
• Prevent fraud and ensure platform security
• Respond to customer support requests

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We share necessary information with third-party vendors who help us operate our Service, including payment processors (Stripe), shipping and printing partners, and hosting providers. These parties are contractually obligated to protect your data.

4.2 Correctional Facilities

Inmate name, inmate ID, and facility information is included on physical mail sent to correctional facilities as required for delivery. This is necessary to fulfill your order.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of ClinkPics, our users, or the public.

5. Payment Information

All payment processing is handled by Stripe, a PCI-compliant third-party payment processor. ClinkPics does not store your credit card number, CVV, or full payment details on our servers. For information on how Stripe handles your data, please review Stripe's Privacy Policy at stripe.com/privacy.

6. Photo Storage and Retention

Photos you upload are stored securely on our servers for the purpose of fulfilling your order. We retain uploaded photos for a limited period to allow for reprints or order disputes. Photos are not shared with any third party except as necessary to print and mail your order.

7. Your Rights (California Residents — CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us through the ClinkPics website.

8. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

ClinkPics uses essential cookies to maintain your session and keep you logged in while using the Service. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, but doing so may affect your ability to use certain features of the Service.

10. Children's Privacy

ClinkPics does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us through the ClinkPics website.